FAQ's

Input payment info in the profile section of your Time2Talk app. You will only be charged after you complete a session with a Time2Talk coach. Time2Talk takes credit card data security very seriously. For that reason, we use Braintree to securely handle all credit card information. Braintree is a PayPal company and a Validated Level 1 PCI DSS compliant service provider. Learn more about Braintree security practices https://www.braintreepayments.com/features/data-security

With Time2Talk, you choose the price. You'll only pay after each call for the amount of time spoken. Check our pricing slider to see it for yourself!

Yes, you can call whenever you want! Coaches have the option to put themselves online and offline according to their schedules. So if a coach is online, it means they are excited and ready to have a conversation no matter what time of day or night! If a coach doesn't pick up your call, try calling them again or pick a different coach. Sometimes this happens.

When you tap on the call button on the Home Screen, the app will instantly connect you with the highest rated Coaches available. Otherwise, you can browse the list of online Coaches and connect with one directly.

On the Homescreen, tap below on View List to see if that coach is online! Also, after a session you will always have the option to add the coach to your Favorites list.

Nope. Coaches have no information about which students are online. Only you can see which coaches are online. They cannot see you.

Never. If a coach is online, it means they are excited and ready to have a conversation no matter what time of day or night! If a coach doesn't pick up your call, try calling them again or pick a different coach. Sometimes this happens.

All coaches have been chosen one by one and passed Time2Talk's thorough selection process. Coaches are friendly native speakers from all over Latin America and have that special something that makes them great Spanish coaches!

How your session with a coach goes will be reflected in how you rate them. Ratings are very important for coaches' standing so always have that in consideration when rating your last coach.